Frequently Asked Questions

Select the financial service you are interested in and submit your basic details through an inquiry form. Our team will review the inquiry and contact you within 24 hours to discuss the next steps and available options.

Our aim is to respond to all inquiries within 24 hours during business days.

No. Product availability and approval depend on eligibility criteria, documentation requirements and the terms and policies of the relevant financial institution or service provider. ONEWISESTEP assists in the inquiry and connection process.

Yes. You can submit separate inquiries for multiple services based on your requirements.

ONEWISESTEP is based in Ahmedabad, Gujarat. Service availability can vary depending on the product, financial institution and applicant location. Many financial products are available pan-India.

Personal information submitted through the website is handled according to our privacy policy and applicable data protection requirements. We do not share your information with unauthorised third parties.

We assist with motor insurance (bike, car, commercial vehicle), health insurance, life insurance, personal accident insurance, payment fraud protection and commercial insurance (fire, marine, workmen's compensation).

Yes, as per the Motor Vehicles Act, at least third-party liability insurance is mandatory for all motor vehicles operating on Indian roads.

Yes, you can submit an inquiry for both new insurance policies and renewals. Our team will guide you through the available options.

Third-party insurance covers damages caused to another person or property. Comprehensive insurance covers both third-party liability and damage to your own vehicle or property.

We assist with personal loans, business loans, home loans and loans against mutual funds. Each loan type has different eligibility criteria and terms determined by the respective lending institution.

Common factors include credit score, income level, employment type, existing financial obligations, age and the specific lender's criteria.

No, checking your own credit score is considered a soft inquiry and does not negatively impact your credit score.

Processing time varies by lender and loan type. Some personal loans can be processed within days, while home loans and business loans may take longer due to additional documentation and verification requirements.

Currently, we assist with mutual fund investments. Our team can help you understand available options based on your financial goals and risk profile.

Mutual fund investments are subject to market risks. Returns are not guaranteed. However, they are regulated by SEBI and offer professional fund management. Please read all scheme-related documents carefully before investing.

SIP (Systematic Investment Plan) is a method of investing a fixed amount regularly in a mutual fund scheme. It helps in disciplined investing and rupee cost averaging.

The initial inquiry submission is free. Any applicable fees or payments will be clearly communicated before collection and are subject to the specific service and provider requirements.

After submission, you receive a reference ID. Our team reviews your requirement and contacts you within 24 hours to discuss available options, required documentation and the next steps.

Since the inquiry is a non-binding expression of interest, there is nothing to cancel. If you no longer wish to proceed, simply inform our team when they contact you.