Privacy Policy
Last updated: August 2026
1. Introduction
ONEWISESTEP (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website (www.onewisestep.com) and submit inquiries through our platform. This Privacy Policy explains how we collect, use, disclose and safeguard your information.
2. Information We Collect
When you submit an inquiry through our website, we may collect the following information:
- Full name
- Mobile number
- Email address
- City and state
- Service category and specific service of interest
- Requirement details and messages
- Contact preferences
- Additional service-specific information as provided in the inquiry form
We also automatically collect certain technical information such as IP address, browser type and pages visited for security and analytics purposes.
3. How We Use Your Information
- To process and respond to your inquiry
- To contact you regarding the services you are interested in
- To connect you with suitable financial products and service providers
- To send acknowledgement communications
- To improve our website and services
- To comply with legal obligations
4. Information Sharing
We may share your information with relevant financial institutions, insurance companies, intermediaries or service providers solely for the purpose of processing your inquiry and connecting you with suitable products. We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure.
6. Your Rights
You may request access to, correction of or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable data protection laws.
7. Cookies
Our website may use cookies and similar technologies for functionality and analytics purposes. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
For questions about this Privacy Policy, please contact us through the Contact page on our website or write to us at our Ahmedabad, Gujarat office.